Who we are
Sentavora ("we", "us", "our") is a digital research and intelligence company. This policy applies to the personal information collected through the Sentavora website, primarily via the contact / research request form.
If you have any question about this policy or how your information is handled, you can reach us at the address below.
Information we collect
When you submit the research request form, we collect the information you choose to provide, which may include:
- Your name
- Your email address
- Your company name (if provided)
- The type of research you are enquiring about
- The message and any other details you include
We do not use cookies or analytics tracking on this website beyond what is strictly required for it to function. If that changes in the future, this policy will be updated accordingly.
Why we collect it
We use the information submitted through the form to:
- Understand and respond to your research request
- Communicate with you about a potential or ongoing engagement
- Keep a record of the enquiry for our own administration
We do not sell your information, and we do not use it for advertising or share it with third parties for their own marketing purposes.
Legal basis for processing
Where the GDPR or a similar law applies to you, we rely on the following legal bases:
- Consent — given by ticking the consent checkbox before submitting the form.
- Legitimate interest — in responding to enquiries sent to us and maintaining a record of our correspondence.
- Pre-contractual steps — where your enquiry relates to a possible research engagement with us.
You can withdraw your consent at any time by contacting us — this will not affect the lawfulness of any processing carried out before the withdrawal.
How your information is handled and stored
Form submissions are sent by email to our mailbox and are not stored in a separate database on the website itself. The email is transmitted using our email provider, Zoho Mail, acting as our data processor for message delivery.
We keep enquiry emails only for as long as reasonably necessary to handle your request and any resulting engagement, after which they are deleted or archived in line with our normal email retention practices.
Who we share information with
We do not sell or rent your personal information. It may be shared only with:
- Our email service provider (Zoho Mail), solely to deliver your message to us
- Professional advisors or authorities, where we are legally required to disclose it
International transfers
Depending on your location and the region your email is routed through, your information may be processed on servers outside your own country, including outside the European Economic Area. Where this occurs, we expect our service providers to apply appropriate safeguards required by applicable data protection law.
Your rights
Depending on where you live, you may have the right to:
- Ask us what information we hold about you, and request a copy of it
- Ask us to correct information that is inaccurate or incomplete
- Ask us to delete your information
- Object to, or ask us to restrict, certain processing
- Withdraw consent previously given
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us using the details below.
Changes to this policy
We may update this policy from time to time, for example to reflect changes in how the website works or in applicable law. The "last updated" date at the top of this page will always reflect the most recent revision.
Contact us
If you have any question about this policy or wish to exercise any of your rights, contact: